We are a rapidly growing technology company specializing in solutions for outsourced contact centres. Our newly developed platform is designed to optimize contact centre operations and is also offered as a SaaS product to external clients. We leverage the Microsoft Azure stack, including Azure SQL and Azure AI services, to build powerful, scalable, and intelligent tools.
We are looking for a highly skilled PHP Full-Stack Developer to join our global team. This role is crucial in maintaining, enhancing, and supporting our platform, ensuring a seamless experience for our clients.
Responsibilities
- Develop, maintain, and enhance a web-based platform using PHP, Laravel (or a comparable modern framework), and front-end technologies.
- Build and manage database structures in Azure SQL, ensuring efficiency and scalability.
- Integrate Azure AI services into the platform to enhance automation, analytics, and intelligent decision-making.
- Develop and maintain user-friendly front-end components using modern JavaScript frameworks (React, Vue.js, or similar).
- Optimize and troubleshoot performance issues in both back-end and front-end applications.
- Collaborate with a global development team to deliver high-quality, scalable solutions.
- Implement best practices for security, testing, and DevOps within an Azure-based environment.
- Support SaaS clients by troubleshooting and implementing enhancements based on user feedback.
- Work closely with UI/UX designers to ensure a seamless and intuitive user experience.
- 5+ years of experience in PHP development, with expertise in Laravel (or an equivalent modern PHP framework).
- Strong front-end development skills using JavaScript frameworks such as React, Vue.js, or Angular.
- Experience working with Azure SQL (or other cloud-based SQL databases).
- Familiarity with Azure AI services and their integration into web applications.
- Strong understanding of RESTful APIs and microservices architecture.
- Experience deploying applications on Microsoft Azure.
- Knowledge of CI/CD pipelines and DevOps best practices.
- Experience working in contact centre environments or SaaS-based applications (preferred but not required).
- Strong problem-solving skills and ability to work in a fast-paced environment.
- Excellent communication skills and ability to collaborate with a distributed, global team.
- Experience with serverless computing on Azure.
- Exposure to AI-driven analytics and natural language processing.
- Understanding of contact centre workflows and CRM integrations.
- Competitive salary and benefits package.
- Opportunity to work on a cutting-edge SaaS platform using the latest technologies.
- A collaborative and diverse work environment with a global team.
- Flexible working arrangements (remote/hybrid options).
- Access to Azure certifications and training to enhance your skills.
