Posted on: 07 April 2025
ID 934911

Head of Employee Experience - Durban

Job title : Head of Employee Experience - Durban

Job Location : KwaZulu-Natal, DurbanDeadline : May 03, 2025Quick Recommended Links
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Key Roles And Responsibilities

People Leadership & Team Development
  • Oversee daily operations of the employee experience, engagement, and culture function.
  • Ensure the team has the necessary tools and methodologies to drive strategic objectives efficiently.
  • Provide coaching, mentorship, and professional development opportunities for team members.
Employee Engagement & Workplace Culture
  • Assess and enhance employee engagement levels through targeted initiatives.
  • Develop and implement engagement programs, campaigns, and events that drive satisfaction and advocacy.
  • Champion employee and leadership perspectives to ensure initiatives resonate with the workforce.
  • Conduct regular surveys and assessments to gauge sentiment and identify improvement areas.
  • Lead leadership upskilling initiatives to strengthen their role in employee engagement and wellbeing.
  • Develop and execute a holistic wellness strategy tailored to different employee groups.
Diversity, Equity, Inclusion, and Belonging (DEIB)
  • Drive initiatives that foster an equitable, inclusive, and psychologically safe workplace.
  • Develop and execute programs that promote belonging and support underrepresented groups.
  • Partner with leadership to embed inclusive practices into company culture and policies.
Measurement and Impact Assessment
  • Define the strategy for measuring employee engagement, experience, and culture.
  • Develop and implement tools to track and assess the effectiveness of engagement initiatives.
  • Use data-driven insights to refine programs and continuously improve employee experience.
Employer Brand Reinforcement
  • Identify and implement opportunities to bring the companys strategy, purpose, and values to life.
  • Reinforce the organisations employee value proposition (EVP) through strategic communications.
  • Position the company as an employer of choice through compelling narratives and engagement.
Collaboration and Cross-Functional Integration
  • Lead the execution of engagement and culture initiatives in partnership with HR and business units.
  • Ensure alignment with internal stakeholders, including leadership, communications, and DEIB teams.
  • Maintain a seamless approach to employee experience across all touchpoints.
Employee Recognition & Appreciation
  • Drive the design and implementation of recognition programs that reinforce company culture.
  • Ensure recognition initiatives promote inclusivity, motivation, and retention.
Internal Communications
  • Develop and implement an integrated internal communications strategy.
  • Align messaging with business priorities, ensuring clarity and consistency across all channels.
  • Support communication of strategic HR initiatives such as onboarding, L&D, and tools/platforms.
  • Leverage digital, social, and live channels to engage internal audiences effectively.
Planning & Execution of the Annual Leadership Conference
  • Lead the end-to-end planning, execution, and evaluation of the annual leadership conference.
  • Develop a strategic agenda aligned with business priorities and leadership development goals.
  • Curate speaker sessions, interactive experiences, and engagement opportunities for leaders.
  • Oversee logistics, stakeholder coordination, and post-event impact assessment.
Requirements

Education and training:
  • Bachelors degree in human resources, business administration or engagement related field
Experience
  • At least 8 years previous experience in a similar role and/or related discipline
  • Demonstrable experience of managing multiple time-critical projects with a proven track record in advising senior leaders
  • Experience managing people and wider network and ensuring team goals are achieved or exceeded
  • Experience developing long-term strategies that align employee experience and culture with organisational objectives.
  • Experience using data and metrics to evaluate the impact of engagement efforts and make informed decisions.
  • Experience developing innovative approaches to enhance employee engagement effectiveness.
  • Experience developing and implementing training programs for employees
  • Previous experience managing vendors and/or suppliers to deliver on project, event and campaign requirements
  • Previous experience leading and managing a team
  • Human Resources jobs
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