Business Analyst

The Business Analyst (BA) is responsible for a full range of activities which ensure the operational effectiveness and excellence of Hollard. The BA is the main link between business and IT and as such must have skills within both areas. Strong communication skills are required to elicit requirements, deliver on solutions and resolve issues. The BA will be required to work on multiple projects concurrently and manage his/her time effectively. A friendly outlook on life with a can-do attitude.

Process

Analyse and define Business requirements

Produce Business Requirements Specification (functional, business rules, communications and other)

Produce accurate mapping of As is and To be processes

Assist in identifying project risks

Track delivery of requirements and provide regular, continuous and accurate feedback to project management team

Participation in and sign-off of user acceptance testing, pilot and production testing

Produce User Stories (when required).

General

Adhere to set process standards

Define and design business solutions that meet customer requirements

Ensure all deliverables are delivered on time, within budget, scope and quality (meeting Hollards quality guidelines and standards)

Perform efficient and effective JAD facilitation with relevant project stakeholders

Teamwork

Build and maintain meaningful relationships with stakeholders

Coach and mentor peers/juniors

Customers/Stakeholders

Hollard is South Africas largest privately-owned insurance group. Your customers can and will range through all the business units within Hollard as well as our partners