Financial And Operational
- Develop and execute a sustainable sales strategy for Direct (various regions)
- Drive the achievement of sales targets in line with budget expectations, through existing and new business
- Grow sales channels to meet agreed performance targets that will enable HL to achieve overall targets
- Manage quality of output of in-house distribution force through NTU and persistency rates
- Oversee operating systems, procedures and policies (as appropriate) to drive optimal sales performance
- Ensure operational capability to support channel distribution (regional physical sales) infrastructure
- Ensure appropriate monitoring of sales channel, and use of data to drive continuous improvement in performance and delivery thereof (operational process monitoring)
- Ensure adequate gearing and coverage of function
- Accountable for process improvement, process policies, procedures and performance standards
- Ensure operational work planning, priority setting and scheduling is effectively managed across in-house channel
- Ensure adherence to Hollard Life brand proposition
- Monthly reporting per Regional sales
- Effective people management practices are in place eg succession, performance, recruitment etc
- Identify training needs to ensure that all Area Managers and staff are competent in their roles
- Review Regional performance data (sales, sales quality, productivity, etc), to ensure optimal branch network performance
