1. Supervision of House staff • To ensure that all contracts are signed by both house and casual staff where needed and that staff are aware of the applicable policies and procedures relevant to accommodation. • To develop monthly timetable for weekend shifts of relief staff at the CHOC House. • To oversee leave of staff and ensure appropriate plans have been put in place to ensure the daily running of the house. • To submit accurate overtime/relief sheets on time to the Regional Manager. • To ensure that the house staff are performing their tasks and responsibilities and report any issues to the Regional Manager.
2. CHOC House • To supervise patient admissions to the house in conjunction with the relevant hospital and CHOC staff. • To ensure that the CHOC house policy and house admission rules are adhered to. • To supervise the effective day-to-day running of the house. • To support and assist the children and caregivers where required. • To plan a weekly menu, and that nutrition meals for the children and parents/caregivers is prepared by the House Support Assistant and in her absence the House Supervisor. • To oversee maintenance issues at the CHOC House and to ensure that problems are being recorded and fixed timeously. • To ensure a clean, safe, and tidy garden and vehicles. • To transport children and parents to and from treatment centre as and when required • To assist patients and their parents/caregivers with their return-home requirements, as well as any arrangements that need to be made for various procedures of the child. • To be available for emergencies on a 24-hour basis when on duty. • To hold weekly meetings with the parents staying at the house and submit the minutes timeously to the Regional Manager. • To meet regularly with house staff to iron out any challenges. Private and Confidential • To ensure that the donation storeroom is kept neat. • To ensure that house inventories are kept up to date. • To oversee the food storeroom, check expiration dates and to update the food inventory timeously. • To ensure compliance with all Health and Safety aspects at the House. • To accept in-kind donations relevant to the house as per the region’s GIK process in conjunction with the Regional Administrator. • To ensure that the GIK record form of donations received is submitted to the Regional Administrator to proceed with the thank you letters. • To arrange weekly interactive programme for the children and their caregivers who are staying at the house and to be actively engaging with the house occupants. • To arrange skill workshops to be done with the parents. • To arrange house volunteers to do activities with the children. • To plan and arrange outings for parents and children with permission obtained from the Paediatric Oncology Unit. • To ensure the house and garden is always in a well-presented condition for visitors show around. • Weekly or monthly grocery shopping • Prepare once a week RC morning tea sandwiches • Report incidents to RM
3. Finances and Administration • To maintain financial record keeping regarding the House purchases. • To administer transport funds. • To assist with recording of donations in kind that is received at the office. • To regularly and accurately update the house occupant’s information to the Accommodation service on Salesforce. • To compile statistical records of bed occupancy, vehicle reports and submit to the Regional Manager and Regional Administrator. • To coordinate volunteer and/or donor visits to the CHOC House • To coordinate all meetings in terms of logistics and catering at the CHOC House. • To maintain the asset, register for the House. • To assist with CHOC programmes as requested by the Regional Manager.
