Department Description
Key Accountabilities of the Performance Area
The department's role encompasses formulation and management of policies, employee relations, management skills and the provision of an overall HR generalist service for the GBC and HLJ employees. HR acts in an advisory capacity for the global firm.
Role Description
The Overall purpose of the role is providing administrative support to the UK Operational, Early careers and early careers recruitment HR teams based in London. The focus is in the delivery of core HR processes (Hire to Leaver) and the trainee life cycle, as well as updating records on related HR systems for all employees in the UK, including Fee Earners, Trainees, Business Services and PAs.
HR Administration
- Follow processes for key employee, vacation scheme and trainee life cycle events.
- Carry out associated administrative tasks including the preparation of documentation in line with agreed service level agreements.
- Assist in the generation of performance metrics by ensuring that all data for processes is entered on the master tracker to agreed timelines.
- Establish own process for administering assigned tasks and ensure that these are aligned to the master tracking schedule.
- Support the HR Operations Manager in the implementation of processes to monitor client service.
- Possess a detailed knowledge of UK firm policies and where appropriate an understanding of UK employment law and the impact on business processes.
- Maintain and update data across all HR databases including HL People (Workday) (HR system), Candid, Accurate and TeamSeer (holiday recording) to agreed timelines and accuracy.
- Monitor pre-employment screening end to end and flag any issues with the HR Operations Manager and liaise with recruitment team
- Save all documents on documentation management system (NetDocs) and manage the e-filing systems in line with agreed protocols.
- Respond to queries from customers which include Operational HR Managers, Advisors, employees and external requestors.
- Provide administrative support for cyclical HR processes, e.g. salary reviews, performance reviews, trainee onboarding, vacation schemes and flexible benefits selection.
- Provide administrative involvement for discrete human resources projects.
- Ad hoc reporting
- Perform additional duties or responsibilities, which fall reasonably within the ambit of the job description, or in accordance with operational requirements.
EDUCATION
- Grade 12 or equivalent (NQF 4) - Required
- HR Degree or equivalent tertiary qualification (NQF 6/7) - Required
- Must be able to handle pressure, setbacks and a high level of stress
- Must be able to work to deadlines
- Must be able to handle high volumes of work
- Must maintain high confidentiality at all times
- Must have an understanding of the organization in order to deal with any general queries
- Must have a clear criminal record
- 2 years' experience as an HR Administrator at Operational level - Required
- 0-1 year UK Employment Law at Operational level Recommended
- Microsoft Office - Intermediate (Intermediate)
- WorkDay (Recommended)
- HR Systems (Intermediate)
- Analytical skills
- Organizational and time management skills
- Business writing
- Good listening, writing and verbal communication skills
- Work independently and on own initiative within specified guidelines or processes
- Well-developed interpersonal skills and able to deal with colleagues at all levels
- Work appropriately with confidential and sensitive information
- Commercial awareness
- Ability to handle queries efficiently with diplomacy and tact
- Ability to follow instructions precisely
- Adapting and responding to change
- Strong work ethic with an inherent sense of urgency
- Delivering results and meeting business expectations
- Working constructively with others
- Delivering through others
