Human Capital Administrator (Pretoria) MMH250725-7

Role Purpose

Execute various HR administrative processes and support the HR team in delivering a consistent HR service that empowers the business to achieve its strategic objectives.

Requirements

• Matric
• HR Diploma (preferred)
• 2-3 years HR administration experience within an insurance or financial services environment

Duties and Responsibilities

Internal Process

• Capture and maintain employee and position management data on the relevant system and ensure that data quality and integrity standards are adhered to.
• Compile employee documentation and ensure that HR documentation is timeously and accurately submitted to the relevant stakeholders.
• Accurately populate employee contracts with the relevant information and coordinate the sign off of contracts and ensure that they are submitted to Payroll within the agreed timeframe.
• Quality check payroll documentation to ensure completeness.
• File and maintain all relevant HR and employee documentation (e.g., CCMA, Payroll, etc.).
• Distribute documentation to the relevant stakeholders within the agreed timeframes.

Client Services

• Build and maintain relationships with clients and internal and external stakeholders.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

People

• Develop and maintain productive and collaborative working relationships with peers and stakeholders.
• Positively influence and participate in change initiatives.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
• Contribute to continuous innovation through the development, sharing and implementation of new ideas.
• Take ownership for driving career development.

Finance

• Identify solutions to enhance cost effectiveness and increase operational efficiency.
• Manage financial and other company resources under your control with due respect.
• Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

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