Location: Southern Suburbs, Cape Town, South Africa
Office based, Full-time 40 hours
Role Overview
HR Assistant HR Operations & Systems
This is an exciting opportunity to join a dynamic, fast-growing accountancy and business advisory firm as our HR Assistant, with a strong focus on HR operations and systems. At Streets, our ambition is to become a top 20 UK practice through organic growth alongside targeted mergers and acquisitions. To support this journey, we are investing in our HR infrastructure and processes.
This role is based in our Kenilworth, Cape Town office, working as part of a collaborative HR team supporting UK operations. You will work closely with colleagues across the UK using Microsoft Teams and our HR Information System (HRIS) (such as HiBob or BambooHR), playing a key role in delivering consistent HR operations across the firm.
We are seeking a detail-driven and proactive HR Assistant to play a key role in the implementation and ongoing operation of a new HR system, supporting consistent people processes across our 33 offices.
This role is central to ensuring accurate employee data, effective workflows, and well-embedded HR processes, while also delivering a high-quality onboarding and employee support experience.
Key Responsibilities
HR Systems & Operations
- Play a key role in the implementation of a new HR operations system, including supporting the build and validation of accurate employee data.
- Support the design, testing, and maintenance of HR workflows to ensure they reflect agreed processes and policies.
- Act as a liaison between the HR team and our 33 offices to ensure data, processes, and system usage are consistent and correct.
- Support the development of new HR processes and ways of working, documenting procedures and helping to embed them across the business.
- Assist with the rollout and implementation of new processes with offices, providing guidance and practical support.
- Deliver high-quality administration across the full employee lifecycle, including onboarding, changes to employment, and offboarding.
- Manage end-to-end onboarding for new starters, ensuring accurate system setup, documentation, and a positive joining experience.
- Coordinate offboarding processes, ensuring leavers are processed accurately and in line with policy and compliance requirements.
- Embed strong routines and controls to ensure HR processes are followed consistently.
- Maintain accurate and up-to-date employee records in the HR system, ensuring data integrity and compliance with data protection requirements.
- Produce HR reports and data extracts as required to support HR, People Business Partners, and Practice Partners.
- Ensure statutory and compliance documentation (such as right-to-work checks and certifications) is completed and recorded correctly.
- Act as a first point of contact for HR-related enquiries, supporting employees, People Business Partners, and Practice Partners.
- Provide clear guidance on HR processes, system usage, and employee lifecycle queries, escalating issues where appropriate.
- Build effective working relationships with offices to support adoption of new systems and processes.
- Support HR projects, audits, and continuous improvement initiatives.
- Assist Talent Acquisition, posting ads, screening applications and co-ordinating interviews.
- Assist with employee engagement activities and wider HR team initiatives as required.
What we need from you
- Excellent spoken and written English, with the ability to communicate clearly and professionally with employees, People Business Partners, and Practice Partners.
- Comfortable collaborating via MS Teams and working extensively within a HRIS (e.g. HibBob or BambooHR)
- Excellent interpersonal skills with the confidence to build relationships across geographies and offices.
- Strong organisational skills and excellent attention to detail.
- Confidence working with HR systems, data, and process documentation.
- Strong communication skills, with the ability to work effectively with multiple offices and stakeholders.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Previous experience in an HR administrative or HR operations role.
- Understanding of employment law and HR best practice.
- Graduate with a HR qualification (or working towards).
- A proactive mindset with a desire to improve processes and ways of working.
What we offer you
- The opportunity to be part of a collaborative and progressive HR team.
- Competitive salary, commensurate with experience
- Exposure to an international client base
- Supportive, collaborative team culture
- Clear opportunities for career progression
