Human Resource Officer: HR Operations

The HR Officer supports the development and implementation of HR strategy, initiatives and systems to the business by ensuring that the HR delivery is fully aligned to business goals in their area of business. Interfaces with managers and teams in business to enhance capability, deliver strategy, manage performance, recruitment and development, implement change and build relations with key stakeholders (internal and external).

Key Responsibilities

RECRUITMENT AND SELECTION

Support Talent Acquisition with recruitment needs and establishing seamless candidate experience
Prepare Role Profiles
Post vacancies
Manage the hiring process
Assist in the identification and selection process of suitable candidates
Provide subject matter expertise to Line Managers regarding selection procedures
Ensure that the Division recruits in line with its EE Plan
Conducting and setting up interviews
Arranging psychometric assessments and advising line managers
New Starter documentation prepared
Create and implement effective onboarding plans

LEARNING AND DEVELOPMENT

Assist in the formulation and submission of the Division's WSP and ATR
Analyse competency gaps within the division
Submit annual training needs analysis (TNA) to L&D
Ensure that training, as per the TNA, is completed within the FY
Training expenditure controlled
Assist L&D to achieve Group training targets
Assist with future training planning, budgeting and related support

INDUSTRIAL RELATIONS

Responsible for employee relations, provides advise and counsel on issues that may arise
Co-ordinate and participate in Divisional disciplinary hearings
Handling of staff grievances
Represent Divisional cases at CCMA
Compile monthly IR stats
Conduct corrective counselling
Co-ordinate Employment Equity meetings and ensures its proper functioning and management of its administration
Input into Management reports on Employment Equity progress and labour issues

PERFORMANCE AND TALENT MANAGEMENT

Ensure that all requirements for successful performance reviews are in place
Ensure that regular annual and mid-year performance reviews are carried out on behalf of all employees, monitoring and administering the process.
Run employee master class sessions on Performance Management for employees and line managers
Collate results
Proactively monitor the Performance Improvement Process
Ensure Talent Profiles are completed where relevant
Conduct exit Interviews

COMPLIANCE

Ensure compliance is maintained around all relevant policies and procedures
Run employee master classes and induction on relevant HR Policies
Research and draft HR policies, procedures and guidelines where relevant and aligned to legislation and legislative updates

STAKEHOLDER ENGAGEMENT

Be the trusted advisor for internal and external stakeholders
Provide expert guidance
Play an active role in driving our culture and values strategy
Make recommendations to optimise organisational effectiveness
Partner with relevant stakeholders on culture and employee engagement initiatives
Attendance and representation at various forums, both Divisional and Group
Drive Employee Wellness initiatives

Projects