PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here
About the Role:
The Key Account Manager is responsible for developing, maintaining, and improving relationships with medium and large merchants, while achieving annual sales and profit growth targets. Along with merchants, the Key Account Manager will draft and implement action plans to address mutually defined goals and expectations. The Key Account Managers core focus will be on high-value customers demonstrating strategic profitable growth opportunities.
Excited yet? Continue reading to find out More about the role:
What you will be doing:
- Ability to upsell and cross sell a wide range of PayU products based on merchant needs, strategic objectives,
- Develop, draft and implement an action plan that will ensure the achievement and enhancement of annual sales and profitability growth targets,
- Retain and profitably grow firm value, sales and profitability through proactive management of assigned merchant relationships,
- Lead a joint planning process that identifies relevant customer needs, wants and expectations and address these facets through the design of customized customer account plans,
- Increase the number of transactions and transactional value being processed through the introduction of fresh and innovative ideas to all merchants,
- Maintain excellent knowledge of the payments landscape in South Africa as well as in-depth knowledge of the PayU offering both locally and through the centralized global platform,
- Ability to contribute to product strategy based on market knowledge and merchant needs,
- Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization,
- Operate as the lead point of contact for all matters specific to your merchants,
- Produce quarterly reviews and submit regular reports to management,
- Maintain excellent relationships with peers within the African markets,
- Engage with Global and Local merchants.
- Entry-level Requirements:
- Bachelors degree or Diploma in relevant field
- Minimum of +4 years in a key account manager position or as Business Development.
- Experience working in a global company across various geographies.
- Experience managing and growing medium to large portfolios.
- Professional Requirements:
- Proven account management or other relevant experience
- Proven ability to manage multiple projects at once while paying strict attention to detail.
- Experience working in a high paced, agile environment
- Experience with managing and leading a team
- Experience with high volume transactional systems would be advantageous
- Free subscription to an Internal eLearning platform with courses from Udemy, Coursera, and many others Ed Tech Courses Providers.
- Flexible program and hybrid way of working.
- Truly International Environment with almost 40 diverse cultures.
- An inclusive environment that ensures we listen to a diverse range of voices when making decisions.
- Wellbeing programs driven by our Local and Global HR (Human Resources) teams.
- A positive, get-things-done workplace.
- A dynamic, constantly evolving space (change is par for the course important you are comfortable with this).
- Ability to learn innovative concepts and innovation in an agile start-up environment on a global scale.
- A democratic work environment where you can drive your outcomes.
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
