Posted on: 14 February 2024
ID 902100

Bid Office Manager

The Bid Office Manager (BOM) is responsible for managing the end-to-end bid process. You will be responsible for setting up all structures & processes of the Bid Office, provide solutions to SGD on bid complexity including solution scope (number of technologies, lines of business), service scope (number of services, SLAs) and commercial complexity (contractual terms and conditions, pricing models, partnership agreements).

The role will be reporting to the Vice President: Marketing and Sales and Business Development.

Your role:
  • Manage bids in accordance with the Win Business Process
  • Apply sound project management principles and techniques to the management of bids
  • Effectively manage bid office resources to facilitate the development of appropriate deal strategies, solution and service architectures, commercial models and delivery/service management plans
  • Establish clear and effective plans for each bid and execute in accordance with these plans
  • Ensure that the organisations risk exposure on all bids is understood, documented, communicated to all stakeholders and appropriately addressed/mitigated
  • Keep an auditable trail of all bid artefacts and records on recognised company systems.
  • Communicate accurately and timeously with all stakeholders and take responsibility for communications being received and understood
  • Build and maintain strong working relationships with key stakeholders at all levels of the organisation and across all functions.
  • Manage performance issues and escalations in the interests of ensuring bid progress and the development of a compelling offer.
  • Facilitate the sourcing of general bid collateral
  • Facilitate the compilation and delivery of all client-facing bid deliverables in accordance with client instructions and requirements as well as the organisations standards.
  • Manages the Ops support budget related to bids
Your profile:

We are looking for someone who has a strong business focus on realising profitable business within the support and after-sales domain. You must have a proven track record of strong planning capabilities and willingness to drive towards ensuring customer satisfaction.

Skills, Knowledge and Experience:

  • Solid experience in customer relations and stakeholder management preferably in the defence sector
  • Sound business acumen, local market awareness and a conceptual grasp of technology, commercials and services is required
  • Understand the organisations business model and key functions and offerings, as well as the commercial market and general business environment and conditions
  • Excellent interpersonal and organisational skills
  • Excellent verbal and written communication skills
  • Ability to balance delivery with agreed and contracted expectations and drive the accomplishment of deadlines
  • Demonstrate good leadership skills and have the ability to think strategically
  • Good working knowledge of MS Office (Word, PowerPoint, Outlook) with advanced Excel skills
  • Excellent negotiation skills
  • Project Management experience
  • Bid Management experience
  • 8 10 years experience in Bid / Commercial Management
  • 3 5 years management experience
Qualification:

  • Relevant business qualification and/or equivalent years of experience
Occupation:
IT, computing jobs


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