Job Location : Western Cape, Cape TownDeadline : April 25, 2025Quick Recommended Links
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- MCP/A+/N+/M365 Certified Administrator or equivalent.
- 4-6 years experience in a desktop support/Tier 1 IT Support Engineer environment.
- Administering and Supporting Microsoft AD and/or Entra ID.
- Installing and supporting desktop operating systems.
- Installing and supporting Office365 applications.
- Installing and troubleshooting laptops, desktops, printers, and mobile devices.
- Troubleshooting networking problems.
- Installing and supporting voice applications.
- Supporting and remediating anti-virus and security issues.
- Ability to prioritise and work under pressure.
- Ability to work accurately and according to policy.
- Assists with monitoring, investigating, and remediating all security threats.
- Resolves service requests according to SLA.
- Installs, configures, and troubleshoots laptops, desktops, printers, and mobiles.
- Creates/amends/deletes user accounts in all systems.
- Supports IT Administrators with escalated calls.
- Supports Video Conferencing and biometric access control equipment.
- Configures, administers, and troubleshoots O365 including Exchange, Teams, Sharepoint Online, OneDrive, and InTune.
- Attends meetings and updates documentation accurately when required.
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