Since 2018, we've been building platforms including BetKing and SuperSportBet that bring millions of fans closer to the excitement of play through technology, integrity, and innovation.
Operating across markets such as Nigeria and South Africa, we're part of a new generation of African businesses redefining what quality, trust, and entertainment look like in our industry.
Our vision is clear: to be the home where Africa plays. At KingMakers, we move fast, stay curious, and hold ourselves to high standards of performance and accountability. We believe great products don't just entertain they build connection, opportunity, and pride across the communities we serve.
Requirements
What You Need for This Role:
- Excellent communication skills, both verbal and written, with a customer-focused attitude
- Basic understanding of computer systems, networks, and software applications
- Ability to troubleshoot common IT issues and provide clear solutions to users
- Strong problem-solving skills and the ability to work under pressure
- Willingness to learn and adapt to new technologies and tools
- Experience with ticketing systems and remote support tools is a plus
- A positive attitude and a team-oriented mindset
- Assisting in onboarding new employees with IT setup and support
- Troubleshooting hardware and software issues reported by users
- Improving support processes by documenting common issues and solutions
- Collaborating with other IT staff to escalate more complex problems
At KingMakers, we expect our team members to:
- Be Customer-Focused: Prioritize the needs of our customers in every interaction
- Exhibit Passion & Dedication: Show enthusiasm for providing excellent support and a commitment to your growth
- Maintain Openness and Honesty: Foster a culture of transparency and constructive feedback
- Embrace Innovation & Big Thinking: Look for opportunities to improve processes and introduce new ideas
- Take Ownership & Accountability: Own your work and take responsibility for outcomes
- Act with Speed & Focus: Be efficient and proactive in your support efforts
- Keep Low Ego: Collaborate effectively with others and learn from every experience
- Have Fun: Contribute to a positive work environment while delivering great service
Perks
- Health Support: Employer contribution toward your monthly medical aid, helping you invest in your health and wellbeing
- Comprehensive Insurance: Group risk cover providing additional protection and peace of mind for you and your loved ones
- Future Planning: Employer contributions to a provident fund to support your long-term financial security and retirement planning
- Performance Bonus: Discretionary rewards that celebrate your impact
- Hybrid Work: A flexible arrangement with 3 days in the office and 2 days remote each week
