Specialist: IT Systems

Role Purpose

To ensure availability of critical IT Systems and Services with a focus on Citrix and terminal services.

Your Responsibilities Will Include

To ensure problems are identified, resolved and managed in a timely manner so as not to impact business.

Be a technical/operational lead focusing on Citrix virtual apps and desktops (i.e., Netscaler, Microsoft terminal services, etc.)

Ensure operational/optimisation processes are recommended and implemented within a high-pressured environment; this includes analysis and reporting as well as customer liaison.

Assist with strategic planning, testing and implementation of enterprise IT technologies and solutions.

Operational Excellence: Implement PPPs to ensure compliance with IT best practises and Compliance with standards -ITIL, CoBit, ISO17799, 9000

The Ideal Candidate For This Role Will Have

Degree/Diploma in IT or related

Minimum 3-5 years of enterprise application support experience, i.e., Microsoft Terminal services, virtual desktop and Citrix

Microsoft certification (i.e., MCSE / MCITP) or Citrix certification

2 3 years ITIL framework experience

Core Competencies, Knowledge And Experience

In depth knowledge of Microsoft servers, desktop applications, systems management and automation across various IT architectures and platforms

Skills; Analytical, Problem solving, Leadership, Communication (verbal and written); co-ordination; interpersonal skills and Decision Making.

Citrix virtual application and desktops

Closing date for Applications: 14 April 2023.

The base location for this role is Midrand, Vodacom Campus.

The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Vodacom is committed to an organisational culture that recognises, appreciates and values diversity & inclusion.