If you have a strong interest in technology and enjoy solving problems, with a passion for learning and growing your skills, this is your chance to make a real impact in a fast-paced, dynamic environment. Start your IT career with South Africas top investment group apply today!
To qualify for this position, you need:
- Matric.
- Minimum 1-2 years relevant experience.
- CompTIA A+ Certification.
- CompTIA Network+.
- Google IT Support Professional Certificate.
- MTCNA (Mikrotik Certified Network Associate).
- 3CX Basic Certification.
- Strong understanding of computer hardware, software, and operating systems.
- Familiarity with networking basics (IP, DNS, DHCP).
- Remote user support troubleshooting.
- Basic cybersecurity knowledge.
- Strong communication and interpersonal skills.
- Organised, solution- oriented mindset.
- Ability to prioritise and multitask in a fast-paced enviroment.
- Eagerness to learn and upskill.
- Attention to detail.
- Exposure to server administration and cloud systems.
- Basic scripting (PowerShell or Bash-optional).
- Ticketing system or ITSM platform experience (eg. Zoho Desk, Freshservice).
- Diagnose basic computer problems.
- Monitor computer processing systems and identify unwanted software installations.
- Schedule maintenance and software updates.
- Assist users working remotely.
- Minor hardware repairs and manage computer parts ordering.
- Set up workstations and peripheral devices for new starters.
- Check device hardware to ensure functionality.
- Install and configure appropriate software.
- Ensure security and privacy of networks and computer systems.
- Identify computer or network equipment shortages and place orders (if applicable).
- Deal directly with company directors and resolve queries.
- Basic network support and cable management.
- Basic PBX support, etension management (3CX).
- Basic Mikrotik support and VPN user management.
- Google Workspace and user management.
- Data and permission set management on fie servers (Google Workspace).
