VA - Insurance

Virtual Assistant with Insurance Experience

Remote Hours 3pm- 11pm and 4a=pm -12am

We are looking for a Virtual Assistant with insurance industry experience to join our team remotely. This role offers an opportunity to work in a flexible environment while contributing to our mission of delivering top-notch insurance solutions to our valued clients.

As a Virtual Assistant with Insurance Experience, you will play a crucial role in supporting our clients and agents, ensuring the smooth operation of our insurance processes. You will work closely with our team and collaborate remotely with clients, providing assistance and expertise in the insurance field.

Key Responsibilities:

• Client Support: Provide excellent customer service to our clients, answering their insurance-related queries, addressing concerns, and ensuring their satisfaction.
• Administrative Duties: Assist with administrative tasks such as data entry, document management, and appointment scheduling.
• Insurance Expertise: Utilize your insurance industry knowledge to guide clients through the insurance process, offering insights and solutions to their insurance needs.
• Documentation: Maintain accurate and organized records, ensuring compliance with industry regulations.
• Communication: Communicate effectively with clients, insurance carriers, and team members via email, phone, and other virtual communication tools.
• Problem Solving: Proactively identify and resolve issues or discrepancies related to insurance policies, claims, and client inquiries.

Requirements:

• Proven experience in the insurance industry, with knowledge of various insurance products and processes.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in using virtual communication tools and office software (e.g., Zoom, Microsoft Office, Google Workspace).
• Customer-focused with a dedication to delivering exceptional service.
• Self-motivated and capable of working independently.
• Reliable high-speed internet connection for remote work.

Benefits:

• Competitive compensation package.
• Remote work flexibility.
• Opportunities for professional growth and development.
• Joining a supportive and collaborative team.
• Contributing to a company dedicated to client satisfaction and excellence in the insurance industry.

If you are a dedicated and experienced insurance professional seeking a remote position that allows you to apply your expertise while working with a dynamic team, we encourage you to apply.