Job Location : Gauteng, PretoriaDeadline : May 18, 2025Quick Recommended Links
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- Develop and maintain strong relationships within corporate clients.
- Serve as a primary point of contact for client enquiries and requests.
- Understand client needs and collaborate with internal and external teams, to deliver tailored and effective digital solutions.
- Prepare proposals and cost estimates, managing the balance between ensuring cost effectives for client and profitability for Interfront.
- Identify opportunities for upselling and cross selling additional services.
- Coordinate the technical team and any third parties on the requirements to deliver the project successfully and within budget.
- Monitor project progress and ensure timely delivery of solutions.
- Manage multiple project delivery, using ticketing and project coordination tools.
- Manage client status meetings (remotely or occasionally in person) for each client division and any third parties involved, reporting on project progress and facilitating stakeholder contributions.
- Prepare and present reports.
- Receive system support queries from clients, evaluate and replicate issues where necessary, as well as manage the process of implementing production fixes.
- Stay abreast of industry trends in software development and those affecting clients products and services.
- Manage project communication, including project plans, meeting minutes, system support queries and task management.
- Perform impact analysis for project changes and manage the change variation accordingly.
- Understand the Interfront software release process and manage releases to ensure delivery within agreed timeframes.
Minimum Requirements
- Degree, diploma in marketing, business administration, computer science and/or matric with proven experience of at least 4 years, coordinating client engagements and/or project implementation, within the bespoke software development industry.
- Proficient understanding of software development life cycle (SDLC).
- Excellent communication and interpersonal skills.
- Ability to manage multiple projects simultaneously.
- Strong problem-solving and negotiation skills.
- Proficient user of Microsoft Office applications.
- Proficient in software design, user interface and customer experience principles.
- Proficient in project management (Certification beneficial).
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