MiRO, a leading distributor of VoIP, IP Surveillance, and Wired & Wireless networking equipment is looking for an internal sales engineer at our Durban Branch.
Job requirements:
- Grade 12 a must.
- Experience in Wireless, VoIP and IP Video an advantage.
- Must be available as soon as possible.
- While the position is office based your own reliable transportation is a must.
- Presentable canddiate.
- Able to work under pressure.
- Strong sales and communication skills
Job responsibilities:
- Answering phones, phone etiquette, courteous.
- Greeting walk-in customers courteously.
- Reply to emails as per email policy, e-mail etiquette.
- Answering tickets within 4 hours (sales, orders, new BPs).
- Following up on quotations within the correct time frame.
- Using SAP to its full capacity.
- Be up to date with all Miro labs training.
- Being aware of stock holding.
- Broadening your knowledge base to confidently provide solutions.
- Supplying customers with correct ETAs and stock levels.
- Communicating feedback via the correct channels.
- Informing Management of all stock related issues.
- Communicating the customer’s needs to all relevant departments.
- Seeing all orders through up to invoice stage.
- Following up on your back orders.
- Managing your dispatch.
- Keeping your customers informed.
- Knowing you customers’ needs, wants and demands.
About company:
Since MiRO distribution was founded in South Africa in 2003, the company has grown to be amongst South Africa’s leading distributors of Wireless, Networking, VoIP and IP Video products.
