As a Key Account Manager, you will promote, recommend, and sell solutions, products and services to your Key Account Portfolio. This includes developing, managing, and implementing sales strategies, identifying potential customers, and cultivating existing customer relationships to close deals.
Our Key Account Managers work closely with our consulting services to coordinate the best solutions for our clients. Get client referrals and increasing amount or type of coverage for existing accounts; continuously liaise between internal teams and clients to ensure service delivery; and serve as a primary contact on an ongoing basis by addressing ad hoc client requests and managing client satisfaction.
Main Responsibilities
- Fosters sustainable and profitable partnerships with major clients by developing and maintaining multiple stakeholder relationships within each account.
- Leveraging IQVIAs solutions to add value and identify new business opportunities and ultimately grow revenue.
- Bachelors degree or similar required.
- Typically requires 5+ years of prior relevant pharmaceutical/healthcare industry experience, ideally in multiple roles such as Sales (required), Account Management (preferred), Sales Management, Product Management, Marketing (preferred), Sales Force Effectiveness and Business Operations/Analytics (preferred).
- Industry Knowledge Thorough understanding of the nuances of the South African healthcare sector.
- Emotional Intelligence - Connect with and effectively manage all client and internal engagements.
- Problem Solving and Analytical Basic analytical ability to assess challenges and provide solutions.
- Collaborative - Works well with others to proactively meet client needs and drive success.
- Action and Deadline Orientated - Operates with a sense of urgency in a deadline-orientated environment.
- Learnability - Strong ability to expand their knowledge base and continuously grow.
- Attention to Detail - Detail-orientated, but not at the cost of slowing down progress.
- Strong Communicator - Articulate an ability to effectively express themselves.
