Posted on: 01 June 2025
ID 938546

IR Consultant – CPT

Closing on: Jun 12, 2025

Role Summary

The IR Consultant will be responsible for the full spectrum of Labour Relations advisory services at an assortment of clients.

Qualifications
  • Minimum: Degree in Human Resources or Industrial psychology, LLB or a related field.
  • Advantageous: Relevant post graduate qualification will be advantageous.
Experience
  • Minimum of 3 years relevant experience in the field.
  • Solid experience in dismissal procedures, conciliations and arbitrations, drafting policies and contracts.
  • Experience representing at the CCMA & Bargaining Councils (Conciliation and Arbitration).
Skills & Knowledge
  • Strong verbal and written communication skills in English and Afrikaans, enabling effective interaction with clients, service providers, and the team.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and other relevant administrative tools.
  • Proficiency in an African language will be advantageous.
  • Solid knowledge of and application of Labour Legislation and applicable codes of good practice.
  • Good knowledge and understanding of CCMA rules.
  • Good knowledge and understanding of MEIBC and NBCRFLI Bargaining council main agreement.
Responsibilities

Operational:
  • Responsible for all Labour Relations matters within our client base
  • Providing telephonic advice to client base
  • Designing and presenting industrial relations training programs
  • Investigating, initiating and chairing all forums of termination as well as grievance procedures
  • Drafting contracts and agreements
  • Consulting trade unions
  • Drafting and implementing company policies and procedures
  • Representing clients at all forums (CCMA and Bargaining Council)
  • Designing Labour Relations newsletters and ensuring clients stay informed of developments in the field.
  • Advising clients on Labour Relation matters and providing accompanying strategies and actions
  • Conducting compliance audits and submitting reports
  • Pro-actively engaging with client base and submitting strategies and proposals to prevent Labour Related risks.
  • Liaising with and arranging for Labour Attorney representation
  • Liaising with and arranging for specialist Labour Relations advisory services
  • Ensuring DigiFortes IR best practice is aligned with case law and legislation requirements.
  • Liaise with clients and establish areas of concern and risk and translate the same into practical Labour Relations actions.
  • Providing labour relations advisory services to internal client base
  • Proving advisory services and interpretations of Labour Legislation, accompanied by strategies that will mitigate IR risks, alternatively that will be aligned with the proposed strategy.
Admin
  • Ensuring that the necessary Employers organisation registrations are in place.
  • Liaising with and submitting relevant notices to applicable councils
  • Submitting monthly status reports
  • Submitting monthly project billing and expense reports
  • Ensuring that client documents are maintained and sent to clients.
  • Maintaining and extending the IR solutions database
  • Filing of and backing up of relevant documents and evidentiary material
Sales
  • Assisting the sales team with specialist information, meeting with clients, and input into sales material and proposals
COMPETENCIES
  • Documenting Facts: Communicates well in writing, readily understand the logic behind an argument and will ensure that all the relevant facts are taken into considerat
  • Establishing Rapport: Very quickly establish rapport with people. Like making new friends and find making friends easy. Attach importance to and are effective in making a good first impression.
  • Convincing People: Very persuasive, negotiates well and determined to make people listen to their views.
  • Articulating Information: Presentation oriented, good at explaining things and confident when meeting new people.
  • Showing Composure: Remains calm and does not get anxious before or during important events. Works well under pressure.
  • Resolving Conflict: Quick to resolve disagreements, effective at calming upset people and copes well with people who are upset.
  • Embracing Change: Enjoys new challenges and adapt readily to new situations. Positive about and copes well with change and uncertainty.
  • Meeting Timescales: Conscientious about meeting deadlines, highly punctual and high unlikely to leave things unfinished.
  • Checking Things: Very thorough and even perfectionistic, ensures that things are done properly, delivering high quality work with great attention to detail.
  • Upholding Standards: Uphold the highest standards and honour agreed commitments. It is discreet and maintains confidentiality.
Job Category: Industrial Relations

Job Type: Full Time

Job Location: Cape Town
Occupation:
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