Business Intelligence Specialist

Primary Purpose

We are seeking a skilled and experienced Business Intelligence (BI) Specialist to join our dynamic team in either Cape Town (CT) or Johannesburg (JHB). The ideal candidate will be proficient in QlikSense and/or QlikView, with a proven track record in building insightful dashboards and providing training to end-users. This role offers an exciting opportunity to work with a diverse range of stakeholders, driving BI initiatives and delivering actionable insights that contribute to organisational growth and efficiency.

Key Responsibilities

• BI Development: Design, develop, and maintain interactive and visually appealing dashboards using QlikSense and/or QlikView.
• Data Analysis: Utilise advanced analytical techniques to extract meaningful insights from complex datasets, driving informed decision-making across the organisation.
• Dashboard Optimisation: Continuously improve existing dashboards to enhance user experience and ensure relevance to business needs.
• End-User Training: Provide comprehensive training sessions and workshops to empower end-users in effectively utilising BI tools and interpreting dashboard data.
• Requirement Gathering: Collaborate with stakeholders to understand their BI requirements and translate them into actionable deliverables.
• Data Integration: Integrate data from multiple sources into the BI platform, ensuring data accuracy, consistency, and reliability.
• Performance Monitoring: Monitor BI platform performance and troubleshoot issues as they arise, ensuring maximum uptime and usability.
• Documentation: Maintain thorough documentation of BI solutions, including data models, dashboard designs, and user guides.
• Stay Updated: Keep abreast of industry trends and emerging technologies in the BI field, recommending innovative solutions to enhance BI capabilities.

Position Requirements

Qualifications & Experience

• Bachelor's degree in Computer Science, Information Systems, or related field.
• Demonstrable experience working as a BI Specialist or similar role, with a focus on QlikSense and/or QlikView.
• Strong proficiency in data visualization and dashboard development.
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
• Experience in conducting training sessions and workshops for end-users.
• Solid understanding of database management and SQL.
• Knowledge of ETL processes and data integration techniques.
• Certification in QlikSense and/or QlikView is a plus.

Competencies

• Self motivated and able to deliver results in an unstructured work environment
• Ability to self-manage
• Be comfortable dealing with multiple requirements simultaneously
• Proactive to find ways to enhance the BI landscape and take these on as noted
• Emotional intelligence with strong interpersonal skills
• Resilience
• Ability to engage, inspire, and influence people
• Analytical skills and numeracy skills
• Listening Skills
• Problem solving
• Verbal and written communication skills.
• Integrity
• Assertiveness
• Personal leadership skills, self-awareness and taking responsibility for personal development
• Ability to embrace divergent points of view and sociocultural differences.

Interests

A passion for wildlife and a commitment to sustainability and conservation.