Location: Gauteng/Bedfordview
Remuneration: Salary negotiable
About Our Client
Our client is a software solutions company based in Johannesburg. They specialize in digital verification and payment solutions that ensure seamless and secure onboarding of customers, suppliers, and employees. They have showcased a remarkable 46% annual growth in 2021 within the digital verifications and payments solutions industry. Their work environment is recognized for its solution-driven approach, characterized by high-speed agility and adherence to exceptionally high standards.
Why Work For Them
- Birthday bonuses
- Study support
- Excellent leadership
- A family environment
- Industry leaders
- Annual awards function
- Fun teambuilding events
- Employee recognition awards
- Long term growth opportunities
Are you ready to embark on a thrilling journey in the world of FinTech? Do you have a knack for passion for providing exceptional client experiences? If YES, our client wants YOU to be a part of their dynamic and forward-thinking team as a Key Accounts Administrator, a pioneering force in innovation.
Primary Responsibilities For The Job Include
- Collaborate with teams to develop project plans and ensure accurate configuration.
- Co-ordinate the training process for successful client onboarding, verifying accurate documentation completion to ensure successful client transitions.
- Support the team in ensuring client stability, proactively addressing problems and ensuring high levels of client satisfaction.
- Build relationships with key stakeholders within client organisations, fostering trust and continuous engagement.
- Identify opportunities to upsell/cross-sell and expand the client base.
- Liaise with compliance to ensure timely and accurate processing of packs, providing progress updates to Accounts team.
- Grade 12, a certificate or studying towards a Diploma/Degree in Business or similar a plus
- At least 1-2 years experience in Key Accounts Management a plus
- Excellent communicator and relationship builder
- Attention to detail, and excellent organisational skills
- Willing to learn and grow in the role, going over and beyond
