Location: Remote (South Africa preferred)
Compensation: $1, 500 - $2, 500 / month (based on experience)
Industry: Automotive Services / Client Success
Schedule: Full-time, Monday-Friday (U.S. EST hours overlap required)
About The Role
Were looking for an energetic and client-centric Account Manager to oversee onboarding, relationship management, and client performance for a growing automotive service brand.
Youll serve as the main point of contact for a portfolio of accounts, ensuring each client gets a premium experience from kick-off to recurring performance check-ins. If youre organized, personable, and thrive on delivering results and clear communication, we want you on the team.
Key Responsibilities
- Onboard new clients and guide them through the activation process
- Serve as the day-to-day liaison between clients and internal teams
- Proactively manage client communications, performance reporting, and issue resolution
- Maintain CRM data, call logs, and action trackers
- Spot upsell or improvement opportunities and communicate them to sales or leadership
- Collaborate closely with sales, creative, and operations teams to ensure excellent outcomes
- Host regular check-ins to maintain alignment, retention, and client satisfaction
- 2-4 years in an account management or client success role (preferably B2C or service-based)
- Excellent English communication both written and verbal
- Highly organized and detail-oriented, with a bias toward ownership
- Customer-obsessed mindset always looking to go the extra mile
- Comfortable in GoHighLvl (non-neg) & ClickUp -
- Confident hosting client calls, presentations, and resolving issues proactively
- Bonus: experience in local service businesses or marketing agencies
- Be a core part of the client experience in a rapidly scaling service brand
- Work remotely in a performance-driven, no-micromanagement culture
- Get recognized for your communication skills and customer-first mindset
