You will be responsible for assisting and helping their travellers world-wide in difficult situations. They are searching for a reliable, open-minded and flexible team-player with the ability to analyse a situation and find a solution. Does this job sound like the perfect challenge for you? Keep reading!
Requirements
Your key job responsibilities as the Polish speaking International Assistance Coordinator in Cape Town, South Africa will include:
- Communicate over the phone and via email with policyholders, a worldwide network of medical providers and their colleagues around the world
- Coordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situations
- Work closely with medical professionals internally and externally Polish speaker with full professional fluency also in English
- Pro-active and performing well under pressure
- Flexible and open-minded to ongoing changes and training
- Previous work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantage
- Matric or higher
- Decent computer user skills in Microsoft Office tools
- Must be able to work in shift including some week-ends and some evening/nights per month (main shifts are day time, at this stage)
- South African visa secured already
- FSB registered a big bonus
