Business Analyst

We are X, bigly labs, Dis-Chems high-performance innovation hub; a place where bold ideas meet data, design, and radical customer focus to reimagine what healthcare can be.

Our mission is to power the future of healthcare by lowering costs, unlocking new possibilities, and improving access to healthcare for all South Africans. We do this through cutting-edge digital solutions that deliver smarter, more human, and truly patient-focused experiences. Here, your work is not limited to a whiteboard; it becomes real. It drives decisions, shapes experiences, and moves healthcare forward. We are driven by one big question: How do we use data and todays technology to build breakthroughs to better health?

Theres only one question left: are you ready to make healthcare smarter, and actually mean it?

The Business Analyst will own requirements gathering and analysis for squad-level delivery. Facilitate workshops, document functional and non-functional requirements, and act as the link between business stakeholders and the squad.

WHAT WE'RE LOOKING FOR?

• 2 5 years of business analysis experience.
• Bachelors degree in Business, Information Systems, or related field, or relevant experience.
• Experience facilitating workshops and documenting requirements.
• Strong knowledge of agile delivery practices and BA standards.
• Proficiency with tools such as Jira, Miro, Figma, Confluence, Lucidchart or equivalent.
• Proficiency with documentation and data analysis through MS Office suite or similar.
• Advantageous: Background in healthcare, financial services, or retail industries.

WHAT YOU WILL BE DOING?

• Produce detailed requirements and acceptance criteria so that delivery teams build features that meet business and user needs.
• Refine and maintain backlog so that development work is prioritised and aligned to business objectives.
• Capture non-functional requirements so that technical and compliance standards are addressed.
• Analyse user and system data so that trends, issues, and opportunities are visible.
• Provide evidence-based insights so that product and business decisions are informed.
• Share findings with squads so that improvements are targeted effectively.

who You Are

• Adaptability and Agility
• Leadership Skills
• Technical Skills
• Business Acumen
• Cognitive Skills
• Communication Skills
• Quality Orientation

Our values show up in how we think, build, and make choices that make an impact. We are building a culture that drives progress; one that fixes friction, chases what changes, and owns the outcome. We design with tomorrow in mind, ask sharper questions, and answer them with care, urgency, and systems that scale.

Think youve got energy, curiosity, and guts? Come hold the space, make it matter, and own a breakthrough.