Listing status: Online
Apply by: 8 October 2025
Position Summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Cape Town
Contract: Permanent
Remuneration: Market Related
EE position: Yes
About Our Company
Clicks Group
Introduction
The Clicks Group is looking to recruit a Business Enhancement Manager to work within the Store Support Department. The will be based at the Clicks Head Office in Cape Town.
Job Description
JOB PURPOSE:
Drive efficiency and productivity while managing projects and delivering on innovation. Manage the team to deliver on daily operational requirements and strategic initiatives.
Job Objectives
- Manage and lead the Business Enhancement team to deliver efficiencies and productivity within store operations
- Work across functional areas to extract business benefit that enhances processes and outcomes within store operations
- Required to work on medium/high impact projects and solutions that may or may not span multiple business areas
- Gather and interpret requirements from the business.
- Participate in the solution design process
- Prepare the requirements specifications
- Define the success criteria for solution testing
- Performing business analysis and process improvement with assigned solution project
- Presenting information and obtaining buy in from all stakeholders
JOB RELATED KNOWLEDGE:
- Financial Acumen
- Business process modelling/engineering.
- Project life cycle.
- System Development Life Cycle.
- Understanding of Information technology.
- Quality management.
- Risk management.
- Interest and understanding of business.
- Facilitation skills.
- Interpersonal skills.
- Verbal and written communication skills
- Analytical Thinking and Problem Solving
- Team Management
- Project management
- Essential: 3-5 years experience as a Business Analyst or process design role
- Essential: 3-5 years project management experience
- Essential: Experience working in and a good understanding of a Logistics, Supply Chain and/or Retail environment
- Essential: Evidence of managing a large scale project
- Degree or Diploma in Business Management or similar qualification
- Certificate or Diploma in Project Management
- Relevant tertiary IT qualification
- Certificate or Diploma in Business Process Modelling from industry recognised training Institution
- Deciding and Initiating Action
- Leading and Supervising
- Working with People
- Adhering to Principle and Values
- Persuading and Influencing
- Creating and Innovation
- Applying Expertise and Technology
- Analysing
- Planning and Organising
- Entrepreneurial and Commercial Thinking
