- EXPERIENCE & SKILLS REQUIRED
- 5 years Apparel Retail experience in retail merchandise planning, demand forecasting; inventory management, allocation and replenishment; store planning; clustering, category planning experience.
- Business Analyst experience: system analysis, & business process development, including the facilitation of workshops and the preparation of documentation including the mapping of integration diagrams. This will require a close working relationship with the process team
- System support: maintaining an incident management process including resolution management; analysing the nature of incidents; liaising with system developers in order to resolve incidents and provide training and feedback to the business.
- Setup of test scenarios, executing of UAT testing and facilitate the quality assurance of the solution
- Experience in mapping integration processes between new packages, solutions and internal systems
- Drafting training material & train the users on new systems and functions implemented
- Provide input to process team in order to compile operational SOP documentation
- Experience in merchandise planning software (e.g., JDA, SAP, Just Enough, Oracle Retail) to support planning users and processes.
- Thorough grasp of business fundamentals and strategic priorities & innovation
- Writing business requirements, system requirements and functional specifications
- Project Management experience in order to manage different roles and responsibilities of internal and external resources contributing to the Supply Chain solution
- Exposure to successful technology systems implementation
- Exposure to change management
- Determine business solutions and assess them for both technical and business compatibility
- Business and functional requirements elicitation
- Strong Planning capabilities
- Presentation of business processes and system solutions to both software developers and the business
- Ability to:
- Workshop and facilitate JAD sessions
- Evaluate different business solution options and apply commercial acumen in the decision-making process
- Be highly proficient in testing methodology
- QUALIFICATIONS REQUIRED
- Degree or National diploma in business analysis or equivalent
- Project Management Diploma/Certificate
- JOB RELATED KNOWLEDGE
- A working knowledge of business process mapping tools, preferably MS Visio
- Must be highly proficient in latest versions of MS Office
- Knowledge of PMBOK and BABOK management principles
- Commercial understanding of the retail systems environment
- Implementation of business solutions and change management
- Documenting and analysing informational data
- Co-ordinate & project manage the testing
- Excellent interpersonal and communication skills, to build relationships and drive consensus and collaboration across functional groups.
- COMPETENCIES REQUIRED
- Attention to detail
- Agile
- Adaptability
- Innovative
- Fast learner
- Resilient
