Implement communication plans, campaigns and initiatives that support business objectives.
Requirements
- Degree in Communication, Journalism, Linguistics or related field
- 3-5 years experience in internal communication/copywriting
- Experience and knowledge in copywriting, proofreading and editing
- Experience in project management
Internal Process
- Contribute the development of communication strategy, plans and calendar to effectively plan and coordinate communication initiatives and campaigns.
- Liaise with stakeholders in order to obtain communication campaign or initiative requirements.
- Implement communication campaigns and initiatives in consultation with key stakeholders.
- Design, produce and implement effective marketing communication projects for relevant audiences.
- Assist with the coordination and delivery of events and activations as required.
- Ensure the implementation of communication projects according to project plan and communication elements.
- Identify the most appropriate technologies for communication and collaborate with various stakeholders for the effective implementation of initiatives.
- Support business optimisation in terms of branding, business growth and marketing.
- Perform post campaign evaluations and produce reports for stakeholders.
- Conceptualise, give direction on design and implement a brief / or project from a stakeholder.
- Brief the creative team on requirement for the project and ensure they deliver accordingly.
- Measure success of projects and provide feedback and insights to develop improvements for future projects.
- Perform post campaign evaluations and produce reports for stakeholders.
- Understand and provide insight into digital and social media communication behavior of external stakeholders.
- Provide authoritative, expertise and advice to clients and stakeholders.
- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with internal and external stakeholders and clients.
- Make recommendations to improvement client service within area of responsibility.
- Participate and contribute to a culture which build rewarding relationships, facilitates feedback and provides exceptional client service.
- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
- Contribute to the development of area specific budgets to minimise expenditure, in alignment with operational plans.
- Identify opportunities to enhance cost effectiveness and increase operational efficiency.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.
