Job Purpose
The role is to ensure the collection of outstanding premiums, manage long outstanding balances and ensure appropriate accounting treatment.
Responsibilities
Premium Collections & Account Reconciliations
- Plan and prioritise workload appropriately
- Request Payment from Broker monthly
- Allocate all premiums received
- Identify the nature of the dispute.
- Broker error - liaise with broker together with underwriting and sales team
- Endorsement not/incorrectly processed - initiate endorsement request - liaise with underwriting and sales team to correct
- Reconcile unallocated cash
- Plan and prioritise workload appropriately
- Cash received for unprocessed underwriting instructions - contact broker for information and forward to underwriting for processing
- Payment shortfall - refund request assessment required
- Plan and prioritise workload appropriately - escalate to team leader when problematic.
- Call broker and request payment.
- Broker disputes statement, investigate, and negotiate payment
- Investigate and identify the discrepancy (Systems review, underwriting, sales team interaction)
Education and Experience
- Finance qualification
- Minimum 3-5 years experience in credit control
- Financial management
- Strong Microsoft Excel skills
