Senior Digital Product Manager

RESPONSIBILITIES:

Adopt Business, Collaboration, Viability Process (BCVP)

Perform market research and competitor analysis

Build user stories to draw diagram and build transactional flows

Draft business requirement documents

Best in class functional UI / UX design

Optimise existing transactional flows

Own full product design

Signoff Technical documentation and business requirement document

Build and manage product technical roadmap

Manage digital lifecycle and releases

Participate in Scrum meetings and product sprints

Monitor front-end transactions to identify possible failures or errors

End to end front-end testing

Engage with Technical Integrations team to ensure accurate and timeous delivery

Manage error messaging and mapping

Manage new and enhancement of product integrations

Optimise and ensure compliance of Slip templates. (1Voucher slip interoperability)

Management of product directory and catalogue

Grow product/s though data insights working with Growth Manager.

Perform analytics to measure ROI, and product growth digital usage to make informed decisions to change or enhance for best user journey

Overall Business Support education and escalations

Mentors less experienced staff

MINIMUM REQUIREMENTS:

6+ years of relevant product management experience

Industry Experience (relative to the role)

Experience in mobile product vending

A strong technical background with software development experience and or understanding of the software development life cycle.

Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product feature and technical designs.

Experience working with content management systems and product catalogues preferrable.

Understanding of app UI/UX, design and enhancements

Experience with apps, website Android, IOS, and USSD platforms. WhatsApp experience advantageous.

Experience managing multiple projects/products from concept to deployment and postproduction tracking.

An unparalleled bias for action with an ability to operate in an uncertain, dynamic, robust and fast paced environment with tight deadlines.

Flexible, accountable and willing to go beyond your day-to-day job

A passion for understanding the data and deriving decisions based the understanding gained

A track record of product ownership and successful delivery

SKILLS:

Manage priorities and do self-learning of the industry and product trends

Excellent written and verbal communication skills

Extreme attention to detail

Good negotiation skills to prioritize projects and get commitments from internal stakeholders, including product development teams and leaders at multiple levels across the organization and with external partners where required

Experience working in an Agile environment with cross-functional teams

Customer centric product and solution outlook

Excellent collaboration

BEHAVIOURAL SKILLS / ATTRIBUTES:

Very strong EQ and business acumen

Passionate and self-motivated individuals who is focused on delivery, quality and outputs

Initiative to ensure sustainable product lifecycle success

Proactive and takes initiative to drive product management success

#AT