Drive districts profitability by meeting or exceeding district sales and profit targets and coach store managers on driving commercial success and customer service excellence.
Key Responsibilities
- Take full ownership of the district and its commercial success.
- Coach store managers to increase their stores sales, productivity and profitability.
- Drive service and selling culture in the district.
- Spend focused time on the sales floor during store visits to determine service improvement opportunities and to coach the Store Managers.
- Facilitate the effective and timely delivery and execution of Foundational and Seasonal Brand and product training materials in the stores.
- Plan and prioritize structured store visits to maximize the districts performance.
- Dedicate a minimum of 4 days per week to completing store visits and ensure all stores in the district are visited at least once per month (exceptions
- Ensure compliance with established policies, procedures, initiatives and directives.
- Assess and make recommendations to improve the commercial viability and availability of products for the districts stores.
- Manage loss prevention as well as health and safety risks.
- Lead recruitment, on-boarding, training and development efforts in the district
- Own succession planning for the district.
- Ensure compliance to established HR policies and procedures.
- Coach, motivate and inspire Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely
- Share best practices to drive overall Market and Global retail performance.
- Analyse relevant data to probe and challenge the status quo with both retail back-office partners and stores.
- Ensure the legal and financial integrity of the district.
- Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
- Ensure proper in-store brand execution according to established standards and directives in all stores within the district
- Ensure proper in-store Brand execution according to established standards and directives in all stores.
- Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores
- Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in all stores.
- Manage all store operations in a systematic and efficient manner, as per established policies and procedures in all stores.
- Lead and implement all applicable loss prevention policies and procedures in all stores including health and safety risks.
- Create a high-performance culture by setting clear expectations, analysing performance, and giving appropriate and prompt feedback, including actively
- Seek coaching and learning opportunities to continually improve your performance
- Retail Back Office Partners
- Customers
- Peers and supervisors
- Vendors and support functions
- Broad and deep knowledge of retail operations and finance
- Systems and computer literate
- Financial Acumen
- People Management
- Relevant Tertiary qualification in Retail Management and or sales
- 5+ years management experience in a sports/fashion customer- and commercial-focused retail environment
- 10 Years retail management experience in operations at a fashion/sports retail organisation







