Job number: 10008759
Job title: Manager: Business Case Management
Job grade: M5
Group/ BU: Openserve
Division: Openserve
Span of control: 5-10
Reports to: Senior Management
Core Description
Responsible to manage/ deliver Business Case outputs as defined and in support of the Business Plan applicable to Openserve.
Job Responsibilities
- Responsible for the integration and execution of business drivers and key business objectives (40%)
- Coordinate the submission of divisional capex budgetary requirements aligned to Openserve Strategy for Business Planning purposes.
- Compilation of comprehensive Business Cases as informed by the respective Capex Programmes and Master Plans.
- Present compelling Business Cases that are supported by DCF analysis for the ultimate Investment Decision making by the Resource & Capital Council.
- Ensure timeous funding of Business Cases/ Capex Projects to prevent late delivery of objectives.
- Manage approved Business Cases in support of Openserves Business Plan outputs.
- Monitor, track, and measure the execution of deliverables as contained in the Business Cases being managed to deliver the stated objectives.
- Identify any deviations and drive corrective actions.
- Prepare and submit periodic reports on the performance of assigned portfolio of business cases.
- Manages internal & external customer relationships (25%)
- Build and manage internal and external customer relationships.
- Participation in company-wide surveys e.g. Customer Satisfaction (CSaT), Net Promoter Score (NPS).
- Drive compliance as per Telkom policies (10%)
- Implement Safety, Health and Environment Management (SHE) and ensure a conducive working environment.
- Adherence to the Capital Management Policy and the Capex Allocation Framework.
- ERM & Audit Compliances.
- Adherence to Telkom ethics code and values.
- Manages people performance and development (25%)
- Provide team leadership by providing targets and measures for CAPEX efficiency/ productivity and increased revenue flow.
- Apply performance measures and incentives in a fair and equitable manner.
- Establish an enabling work environment and culture for optimum staff performance.
- Enable employee satisfaction measures.
- Motivate, lead, guide and mentor staff.
- Set performance targets.
- Implement performance enhancements.
FUNCTIONAL KNOWLEDGE
Financial Management; Business Acumen; Telkom Policies & Procedures
Functional Skills
Decision Making; Problem Solving; Analytical; Report Writing; Computer/ MS Office literacy; Leadership; Communication; People Development; Purpose Building
ATTITUDES/ LEADERSHIP COMPETENCIES
Business Leadership; Organizational Leadership; Personal Leadership; Values aligned to Telkom's Shared Values (CCAAS); Customer Service Orientation
Certifications
- None
- NQF 7: 3 year Degree
- 5 Years relevant experience
Qualifications and Experience:
- Degree in Financial Management/ Business Management; or a similar Bachelors Degree in Finance, or Advance Diploma in Business/ Financial Management.
- Relevant Degree/ Diploma in Project Management or equivalent will be an advantage.
- Experience in a network planning/ engineering or operations or build environment, of which 2 years must be on supervisory level, will be an added advantage.
- Broad technical understanding of Openserve operations and operating model.
- A commercial acumen related to capital investment.
- Understanding of Long-Term Investment Decision making techniques and models as well as the end-to-end capital management process.
- Valid Drivers license
- Ability to work outside of normal working hours
- Prepared to travel
- None
