Location: Global / Remote
Location: Cape Town, South Africa (Remote candidates welcome, with a preference for local candidates for occasional in-person collaboration)
Salary: (Open to Hourly Rate)
You'll be crucial in identifying issues before they impact our users, directly contributing to reducing customer contact ratios through diligent QA processes. Your role involves collaborative work with the development team, implementing A/B testing, and supporting our data-driven approach to optimizing the user experience.
Responsibilities
- Lead quality assurance for software updates and feature releases.
- Analyze user interactions to propose improvements.
- Work with development teams to ensure timely resolution of identified issues.
- Support data analysis efforts to inform product decisions.
- 3+ years experience in QA within tech or SaaS environments.
- Proficient in both manual and automated testing.
- Basic understanding of data analysis and proficiency in Excel.
- Strong communication skills and the ability to work effectively in a team.
- Competitive hourly compensation.
- Flexible, remote-friendly work environment.
- Opportunity to impact a leading platform in crypto education.
Please note: As all Crypto Banter roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID and qualification verification
Crypto Banter is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals.
