Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.
About The Role
Responsible for ensuring vehicle compliance, insurance and maintenance requirements are in place per local market in order to keep Moove vehicles moving safely
What Youll Be Doing
- Responsible for fines management in South Africa
- Analyse risks associated with policies related to ARTTO
- Assist in implementing policies related to fines and compliance procedures.
- Support with regular inspections of the facilities to detect and resolve problems.
- Ensure all department workers adhere to the safety policies and procedures.
- Ensure adherence to health and safety guidelines as well as legal obligations.
- Inspect final output and compare properties to requirements.
- Keep accurate documentation and perform statistical analysis.
- Solicit feedback from customers to assess whether their requirements are met.
- Be on the lookout for opportunities for improvement and develop new efficient procedures.
- Track the progress of the roll-out of fleet in the market in terms of driver details and other details related to the fines management
- Ensuring that the system is always updated with the customers latest details.
- Ensure that all systems are fully updated with vehicle information and details including but not limited to internal VMS Telematics systems and Uber systems
- Communicate with team members and managers both verbally and written on the progress of Fleet rollout.
- Utilize Google Docs and Sheets in many areas of your work with ease.
- Be service-oriented with a positive attitude, interest in learning, technically savvy, and flexible.
- Ensure that all regulatory and traffic infringements are assigned to the respective drivers.
- Ensure that all traffic fines and other driver-related infringements are assigned to the drivers or appropriately deducted
- Daily, weekly, and monthly management reporting on all fines outstanding
- Adhoc tasks, assignments, investigations, and solutions as required by Management.
- Bachelors degree in business administration, facility management or similar field is preferred and experience as quality manager
- Good understanding of insurance management, requirements and dynamics
- Degree in Business Management or equivalent.
- Superior verbal and written communication skills.
- Ability to multitask, meet deadlines, as well as take on additional responsibilities as assigned.
- Technically savvy: Google Suites and databases
- Strong business writing and speaking skills
- Self-starter, ability to work independently and manage priorities effectively
- Attention to Detail.
- Claims acceptance %
- Outstanding fines payable
- Amount due by customers for fines payable
- Number of fines in each stage(Infringement, warrants, notice)
Directly reporting to our CIM & Quality Manager, and closely working with our Operations Team.
About The Team
Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.
Moove is strongly committed to diversity within its community. The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.
Pre-hiring Notice: Moove relies on the accuracy of information contained in employment applications, as well as the accuracy of other data presented throughout the hiring process and during employment. Any misrepresentations, falsifications, or material omissions in any information or data provided by an applicant may result in the applicant being excluded from further consideration for employment or if an individual has already been hired, termination of employment.
EEO Statement: Moove is an equal opportunity employer and does not discriminate on the basis of gender, race, sexual orientation, marital status, religion, political affiliation or any other protected characteristic.
Moove: Moove is a mobility asset finance company and Uber's preferred fleet partner across Sub-Saharan Africa. Our Vision is to democratise financial services to make our customers more productive and successful. Our Core values are Compassion, Excellence, Innovation, Teamwork, Trust and Ownership.
