Job Purpose:
To provide a high-quality experience for students, staff, and other customers who contact the College in person, via email and over the phone, and to provide efficient administrative support as required.
Duties And Responsibilities
- Greeting visitors on arrival, announcing, and directing them to the agreed waiting point.
- Answering the switchboard and directing calls to the correct staff members or departments.
- Taking messages and distributing them to the correct staff members timeously.
- Complete any other related administrative duties as may be required such as: updated records of office expenses.
- Accounts assistance such as records of payments and handling petty cash.
- Scanning, photocopying etc.
- Ensuring reception area is always kept clean and tidy by managing the on-site cleaning staff.
- Assisting with events planning.
- Ordering consumables and equipment for the office including stationery, furniture etc.
- Offer and serve beverages for clients on arrival.
- Adhere to required health and safety protocol requirements.
- Always maintain professionalism.
- Attend to Adhoc special requests.
- Grade 12/ Matric.
- Higher certificate or equivalent in office administration would be ideal.
- 1-2 years experience as a receptionist/ administrator
- Experience within a higher education institute is preferable.
- Computer literate.
- Knowledge and understanding of the South African higher education systems and regulatory framework.
- Ability to manage time effectively.
- Attention to detail.
- Customer service orientated.
- Ability to effectively cope with change.
- Deadline orientated and can work well under pressure.
- Be able to work in a team environment.
- Effective communication skills
Classes are scheduled from 08h00am until 17h00pm, Monday to Friday. Your working hours will depend on the modules allocated to you.
Rosebank College is an equal opportunities employer however preference will be given to EE and South African candidates.
