Key Performance Areas:
- Ensures that Reception Duties are undertaken in a professional and friendly manner.
- Ensures that Switchboard Duties are undertaken in a professional and friendly manner and delivers excellent customer service at all times
- Undertakes administrative Tasks for Reception / Administration
- Customer Service Orientation
- Professional Image and visibility
- Communication
- Ethical Behaviour
- Problem Solving
- Teamwork
- Self management
Minimum Education:
- Grade 12
- At least 2 years experience as a Receptionist or Switchboard Operator
- Computer and Switchboard Literacy.
- Good Telephone and customer etiquette.
- Communication Skills.
- Customer Services experience
- MS Word
- Excel
