Specific Role Responsibilities
- Ensure that parts sales budget is achieved through marketing
- Maintain and increase market share within area of responsibility
- Retain existing customers by ensuring Customer Satisfaction
- Adhere to Company Discount Policy
- Communicate market opportunities to management and other departments
- Ensure all customer queries are dealt with efficiently and effectively
- Ensure all customers are introduced to new Policies and promotions
- Maintain regular communication with Parts Manager
- Ensure regular and helpful contact with all customers
- Ensure communication with dealership staff
- Attend to all training courses when required
- Ensure all customer issues are reported and resolved
- A minimum of Grade 12
- Clear Criminal Record
- Computer literacy is essential
- Nissan Parts Sales experience minimum 3 years at Dealership level
