Posted on: 10 March 2025
ID 932961

Sales Operations Analyst (Sales Enablement)

Job title : Sales Operations Analyst (Sales Enablement)

Job Location : KwaZulu-Natal, DurbanDeadline : April 07, 2025Quick Recommended Links
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Key Responsibilities
  • Process Improvement: Continuously review, recommend, and document sales processes to enhance effectiveness and achieve targets.
  • Sales Optimization: Collaborate with Sales Leaders to identify campaign gaps, optimize reports, recommend systems, and provide feedback through call monitoring.
  • POC Management: Assist with POC launches, provide feedback and stats, suggest improvements, and collaborate with relevant departments.
  • Reporting & Analysis: Act as a bridge between sales and support teams, ensure accurate and timely reporting, analyze sales and dialler stats, and recommend improvements.
  • Business Operations Support: Focus on accurate reporting, automation of manual tasks, and analytical insights to boost productivity.
Minimum Requirements
  • Matric
  • 2-3 years' experience in a Sales Operations, Sales Enablement, or Data Analyst role within a call centre environment
  • Solid understanding of sales processes and procedures.
  • Proficient in MS Office with advanced Excel skills (Formulas, Pivot Tables, VLOOKUP, etc.).
  • Experience using reporting tools to generate and analyze reports.
  • Experience with Vici Dial is advantageous.
  • Sales / Retail / Business Development jobs
Occupation:
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