Sales, Operations and Planning Manager

Lead, plan and manage the execution of the global S&OP processes for AECI.
Ensure a fully integrated demand and supply planning process within the business.
Collect and prepare all demand data metrics from clusters for S&OP review and present them in S&OP meeting.
Manage and chair monthly S&OP meetings.
Provide optimal internal and external customer service levels and working capital guidelines of the S&OP process as defined by Chemicals company strategy.
Monitor and report on business forecasting and supply planning performance of involved parties.
Work closely with key stakeholders to close supply gaps and constraints and ensure gaps and overlaps are addressed, scenarios are completed and issues appropriately escalated.
Manage customer service items to measure and report on service KPIs.
Support senior management in decision making and reporting.
Forecast accuracy (e.g., demand forecast vs. actual sales).
Inventory levels (e.g., days of inventory or inventory turnover).
On-time production and delivery performance.
Order fulfillment and customer satisfaction levels.
Efficiency of the S&OP process (e.g., cycle time reduction, process improvements).
Collaboration effectiveness (e.g., cross-departmental alignment and issue resolution).
Approve and sign off all demand and supply forecasts for next financial year
Overall accountability for S&OP related risks
Makes coordinating interpretive decisions relating to above