Posted on: 22 November 2023
ID 893202

Device Management Specialist

Who are we?

Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.

What will make you successful in this role?
  • Ensure Device Control Management are defined and implemented.
  • Device control of Tablet and Pebble Devices
  • Disposal of Device
  • Administration of Allocation of Device
  • Facilitate the procurement of devices for new recruits
  • Facilitate the ad-hoc procurement of devices
  • Support device queries (Avaya)
  • Monitor the movement of each tablet and contracts
  • Monitor the status of Devices
  • Procuring of the sim card
  • Activation and deactivation of the sim cards
  • Suspend the line of stolen sim cards
  • Blacklist the device with MTN
  • Sim Swaps
  • Data allocation and monitoring
  • Facilitate the insurance claims
  • Draft Reports
Qualification and Experience

Qualifications
  • Minimum Post-Degree/ National Diploma
  • Additional Qualification Information Management (IT) is highly advantageous.
Experience & Knowledge
  • Minimum 7 years experience
  • Computer literacy in MS Word and Excel is essential.
  • Experience in the Insurance industry an advantage.
  • Advance Report writing
  • Intermediate understanding and application of Digital platforms
  • Advance understanding of data analytics tools and how to apply
  • Client engagement skills (High)
Core Competencies

Competencies
  • Planning and organising
  • Relating and networking
  • Adapting and responding to change
  • Coping with pressures and setbacks
  • Teamwork
  • Adhering to principles and values
  • Quality and detail orientation
  • Client service orientation
  • Achieving personal work goals and objectives
  • Analyzing
  • Treating Customers Fairly
Build a successful career with us

Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
Occupation:
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