Posted on: 19 October 2023
ID 889196

Technical Manager

Duties & Responsibilities

Planned Preventative Maintenance
  • Perform preventative maintenance on building plant and equipment including but not limited to: skilled carpentry, electrical, painting, plastering, dry walling, plumbing, heating, air conditioning and mechanical repair work, door hardware, keying, exit and emergency lighting
  • Co-ordinate maintenance teams and planned maintenance activities.
  • Maintain all PPM schedules in conjunction with the Helpdesk Manager.
  • Inspect building facilities to identify building maintenance needs; progress on preventive maintenance and recommend, prioritize, and perform corrective maintenance as required.
  • Responsible for buildings quality control. Inspect facilities and work areas to eliminate deficiencies and improve building facilities.
  • Continually evaluate the effectiveness of maintenance procedures and programs and makes changes to improve quality, efficiency and effectiveness.
  • Ensure building assets are in optimal working condition and are in line with the asset life cycle.
  • Maintain documented records of all services, checks and inspections conducted by both service providers and in house maintenance staff
Contractor Management
  • Request quotes and place orders for sub-contract work.
  • Conduct inspections of on-site contractors and procedures, ensuring they provide service as per SLA agreement and good industry standards.
  • Carry out daily, weekly and monthly inspections on site to determine service delivery measured against SLAs.
  • Implement the agreed SLA with Service Providers
  • Hold documented meetings with Service Providers to evaluate performance against the SLAs
  • Foster a good relationship with contractors and evaluate the standard of service delivery against cost.
  • Ensure all service provider job cards, service records, meeting minutes, evaluations and company documentation is updated, documented and recorded.
Staff Management
  • Provide a program of continuous in-service training for staff.
  • Conducts regular staff meetings with the technical team to ensure work is being conducted efficiently.
  • Provide assistance to the technical team for troubleshooting.
  • Ensure work schedules are in place and weekend work is scheduled accordingly.
  • Establish and maintain a good working relationship with management and staff for which you are responsible.
  • Attend to all IR related issues which may arise in the department
Reactive Maintenance
  • Attend to any breakdowns in a timeous manner to ensure there is little or no impact to the clients operations.
  • Ensure breakdowns are closed out within the specified rectification timeframes stipulated.
  • Liaise with service providers to attend to breakdowns when needed as soon as possible.
  • Escalate any issues to the Facilities Manager.
Skills and Competencies
  • Good knowledge of all electrical fittings and fixtures and the maintenance and repair thereof.
  • Knowledge of UPS & power clean installation.
  • Project and resource management skills.
  • Theoretical & practical technical skills on electrical installations.
  • Theoretical and practical technical skills for aircon operations.
  • Good knowledge of Occupational Health & Safety Act.
  • Be familiar with safety, fire and emergency procedures.
  • Good knowledge and understanding of PPP model and the PPP Agreement.
  • Understanding of Industrial Relations, Human Resources Management and disciplinary requirements.
  • Must have a good understanding of SLAs and contractor management.
  • Good Reporting Skills.
Qualifications
  • Electrical/Mechanical Engineering qualification (NQF 6).
  • Must be eligible to register with Department of Labour as the Responsible person in charge of machinery
  • 5-10 years Technical Facilities/Properties Management Experience.
  • Experience in the management of Technical Services of a large complex or multiple properties are essential.
  • Experience in producing reports, stats and proposals for clients.
  • Budgeting and cost control experience.
  • Computer Literate MS Office (MS Word, MS Excel, SharePoint, MS Outlook).
  • Must be familiar with Building Management Systems.
  • Specialist Skills and Knowledge
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