- ITM Katope, on behalf of our valued client, is recruiting for a dynamic Sales & Customer Success Specialist to join a growing team in the IT managed services space. Our client is a forward-thinking technology solutions provider helping businesses of all sizes modernize, secure, and scale their IT infrastructure.
- They specialize in delivering end-to-end IT services including cloud solutions, cybersecurity, networking, and infrastructure support tailored to meet the specific needs of clients across industries. With a strong focus on customer experience and long-term relationships, they are now looking to expand their footprint through a results-driven professional who can lead both sales growth and ongoing client success.
- This is a great opportunity for someone who is passionate about technology, understands how IT impacts business performance, and thrives in a fast-paced, client-facing environment.
- Source and close new business opportunities for IT managed services, cloud platforms, and infrastructure solutions
- Conduct client needs analysis and present solutions that are practical and value-adding
- Lead product demos and presentations tailored to South African business needs
- Build long-term relationships with key decision-makers (IT Managers, CIOs, Ops Managers, etc.)
- Work hand-in-hand with internal technical teams to ensure seamless solution delivery
- Maintain accurate records of your pipeline and activities using CRM software
- Consistently meet or exceed monthly sales targets and KPIs
- At least 2 years experience in B2B IT or tech sales
- Solid understanding of managed IT services, cloud (e.g. Microsoft 365, Azure), or networking/infrastructure
- Proven ability to match client pain points with practical tech solutions
- Strong communication, negotiation, and presentation skills
- Self-starter who is proactive, accountable, and hungry to succeed
