Pensioners

h certified documents in accordance with standard procedure.Explain medical benefits / processes to pensioners, and assist pensioners to make a decision on medical changes / option changes and submit

d maintain the operation/running of 3 payrolls for general& management staff members as well as pensioners. Manage and maintain a separate payrollon the SAP HR/PY system for the insourced employee

Educates and informs Members, Pensioners and Human Resource Business Partners with information about their pension fund benefits in compliance with the Financial Sector Conduct Authority customer principles.

DutiesPayment of various claims (Withdrawal, Retrenchment Workflow, Retirement, Death, and Monthly Pensioners).Requesting of necessary cashbooks.Adding and requesting of payment letters.Reconciling a

Payment of various claims (Withdrawal, Retrenchment Workflow, Retirement, Death, and Monthly Pensioners).Requesting of necessary cashbooks.Adding and requesting of payment letters.Reconciling all cash

g relationships with all clientsFollowing up queries and resolving problems of clients, members and pensionersDaily communication and correspondence with clients, both formal and informal Ensuring tim