Key Performance Outputs
Responsibilities
The successful candidate will be reporting to the Group Manager Maintenance Engineering and will be responsible for but not limited to the following:
- Preform preventative maintenance.
- Ensure technical alignment of business requirements to IT architecture.
- Perform change management related activities.
- Maintain system documentation.
- Ensure quality and integrity of documentation.
- Actively find ways to improve customer service.
- Complete project activities within agreed timelines.
- Conduct Testing. Effective service delivery.
- Engage proactively with stakeholders.
- Ensure reduction in support calls.
- Establish and improve IT services.
- Resolve incidents and service requests according to service level agreements.
- Measure service delivery performance.
- Review IT architecture, design, processes and policies.
- implement policies, standards, processes and procedures.
- Execute processes and procedures.
- Submit reports within required timeframe.
- Co-ordinate and consolidate compliance reports.
- Accurate and timely reporting on compliance issues.
- Adhere to statutory regulations, organisational standards, guidelines, policies and procedures.
- Assist with resolution of audit findings.
- Proactively manage software licenses
- Provide technical / professional support to internal and external stakeholders to ensure achievement of functional and organisational objectives.
- Build, support and maintain healthy, diverse internal and external relationships to ensure achievement of organisational goals.
- Implement remedial actions where required.
The following skills and experience or the equivalent of such, will be required:
- Diploma Information Technology / Computer Science / Informatics NQF Level 6 Essential
- Bachelor's Degree (3 years - 360 credits) Information Technology / Computer Science / Informatics NQF Level 7 Recommended
- Systems Administration Operational 3-5 year(s) Essential
- Technical, specialist or analytical skills acquired through tertiary education or the equivalent experience.
- Microsoft Office
- Oracle (ERP)/ Microsoft Development Technologies/Stack or any other relevant Development Stack related to this role.
- Interpersonal Skills
- Customer Orientated
- Communication
- Reporting skills
- Attention to detail
- Analytical Thinking
- Action orientated
- Organising skills
- Teamwork Integrity
- Problem solving
- Time management
- Business planning
Kindly apply online for this opportunity by 03 February 2025
Shortlisted candidates will be required to provide proof of their qualifications, NQF level and credits and must be eligible for Top Security Clearance within 3 months of appointment.
Positions will be filled in line with Airports Company South Africa values and Employment Equity Policy and Plan.
Should you not hear from Airports Company South Africa within 30 days, please consider your application unsuccessful.
