Junior Direct Enterprise Sales Representative

Department: Sales

Reporting To: Chief of Sales

Location: Johannesburg, South Africa

Education: National Senior Certificate

Experience: 1-2 Years of Sales Experience

Summary

The Junior Direct Enterprise Sales Representative position is a customer-facing role responsible for driving sales and maintaining BitCo's reputation as a leader in the ICT/ISP sector. This role involves selling BitCo products and services directly to customers through face-to-face interactions, phone calls, or online channels. It plays a crucial role in achieving sales growth by building relationships, identifying opportunities, and delivering exceptional customer service.

Essential Duties And Responsibilities

• Approaching and engaging potential customers in connected Link Africa and DFA Buildings and Malls.
• Identifying and creating new sales opportunities through various channels, including cold calling, networking, and attending events.
• Preparing and delivering sales presentations to potential customers, highlighting the value of BitCo's products and services.
• Assisting in negotiating contracts and closing deals to meet sales targets.
• Meeting or exceeding assigned sales targets and contributing to the overall revenue growth of the company.
• Maintaining accurate records of sales activities, customer interactions, and performance metrics using CRM systems.
• Building and maintaining strong relationships with potential and existing clients to foster customer loyalty and satisfaction.
• Providing exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive customer experience.
• Following all instructions given by the Chief of Sales.

Qualifications

Qualifications and Experience Hard Skills Required

• National Senior Certificate (Matric)
• Qualification and training in Sales & Marketing preferred.
• 1-2 years of sales experience, preferably in the Telecommunication or ICT industry.
• Ability to meet sales goals and targets.
• Experience in sales planning and reporting.
• Computer literacy, including proficiency in MS Excel, Outlook, Word, and PowerPoint.

Knowledge, Soft Skills & Abilities Required

• Excellent verbal and written communication skills.
• Active listening skills to understand customer needs.
• Ability to build and maintain strong relationships.
• Presentation skills.
• Negotiation, persuasion, and prospecting skills.
• Adaptable, resilient, problem-solver, confident, and self-motivated.

Character Traits

• Integrity: Honest, trustworthy, and respectful towards others.
• Accountability: Responsible and accountable for assigned role and responsibilities.
• Communication: Open communication, feedback, and sharing of information.
• Passion: Passionate and inspired to make a difference in the lives of others.
• Pride in Work: Takes pride in their work and accomplishments.
• Empowerment: Shares knowledge and empowers others for success.