Junior Support Analyst

Job Description

Attention to detail. Effective communication skills. Ability to work independently and collaboratively

Responsibilities

Evaluate design, layout, and functionality for user-friendliness, responsiveness, and accessibility. Conduct functionality and cross-browser/device testing to ensure features work seamlessly across platforms. Monitor performance metrics like load times and server response, recommending optimizations. Review UI and content for consistency and brand alignment. Identify opportunities for feature enhancements based on user feedback and usability analysis to improve engagement and efficiency.

Qualifications

Matric certificate. Basic computer proficiency