Key Account Managers

KEY DELIVERABLES

·         Proactively manage a portfolio of allocated accounts;

·         Maintain excellent relationships with clients;

·         Translate client needs into business opportunities;

·         Set up quotations and pricing policies;

·         Develop new ideas to improve service delivery;

·         Follow daily operations with Global Mobility Coordinators, partnering with internal team members in solving client needs and ensuring we provide outstanding service;

·         Ensuring implementation of client procedures and SLA management;

·         Efficient reporting to management and clients. Developing and/or reviewing preparation of client requested reporting to ensure the most effective reporting procedures are being used and that the information being provided is accurate;

·         The candidate will also perform other duties as assigned by management.

SKILLS AND EXPERIENCE

·         Bachelor’s degree or higher education in business or service industry

·         At least 5 years of professional experience at Key Account Management level

·         Exposure to USA clients or accounts will be beneficial

·         Excellent spoken and written English; French could be considered a plus

·         Very strong computer skills, in particular Excel;

·         Must have strong analytical skills, be flexible and detail-oriented.