Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22, 500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
The Learning & Development Administrator provides essential support in the coordination, administration, and reporting of all learning and development activities across the organisation. This role ensures smooth coordination of training requests, accurate record-keeping, and effective communication with internal and external stakeholders. The role is also responsible for inducting new staff into the organization, managing learnerships and undertaking other duties that may be necessary and compatible with the nature of this role.
Key Responsibilities
Training Coordination
- Process training requests in line with established procedures
- Liaise with training providers for necessary training arrangements
- Act as the first point of contact for L&D queries from employees and managers.
- Maintain accurate training records, attendance registers, and learning histories
- Manage Training Supplier Onboarding process and facilitation of Purchase Orders for training payments
- Ensure compliance with SETA requirements and BBBEE Skills Development targets.
- Assist with WSP/ATR submissions and other statutory reporting.
- Support onboarding processes by coordinating induction programs
- Manage implementation of learnerships
- Prepare and submit relevant documentation for learnerships to SETA within specified timeframes
- Monitor and report progression of the learnership programme
- Generate reports on training spend, participation, and effectiveness
- Support data collection for audits and scorecard verification
- Excellent communication and interpersonal abilities
- Attention to detail and accuracy
- Analytical mindset with the ability to interpret data and generate reports
- Excellent IT skills MS Office, Word, Excel, PowerPoint, e-mail, Internet, and Outlook, Teams
- Ability to work independently and as part of the team
- Must be fully aware of the sensitivity and confidentiality of the function and act upon it.
- Diploma or degree in Human Resources
- OD ETDP qualification / Skills Development Facilitator qualification (desired)
- Good learning and development experience
- Experience of Skills Audit for Workplace Skills Plan reporting
- Working understanding of BBBEE
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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