We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:
- To see what life at Capitec is all about and complete a short assessment, please click here !
- Once you have completed the above finalize your application by clicking apply below.
- To provide maintenance service support in relation to accounts; action and maintain any changes to accounts focusing on sustainable value, optimal productivity and end-to-end customer satisfaction.
Minimum:
- 2 3 years administrative experience related to FICA requirements in a client /service focussed environment including
- Liaising with external and internal customers
- Accurately checking and processing detailed information
- 1 2 electronic banking and credit card experience
- In business banking or retail banking
- Working with systems such as BaNCS, BancsConnect, Debit Card (Postilion), Credit Card Prime & On-line systems, Footprints, CIPRO, ODS reports, On Base
- Grade 12 National Certificate / Vocational
- Diploma in Accounting - Financial Accounting or Banking
Minimum:
- Understanding of business / commercial Banking
- Good knowledge and understanding of business /company documentation requirements
- FICA regulatory requirements
- Client/service principles and practice: customer focused
- Administration and document management practices
- Understanding of Business Bank products and service range
- Call Centre system & reporting, BaNCS, BancsConnect, Debit Card (Postilian), Credit Card Prime & On-line systems, Footprints, CIPRO, ODS reports, On Base
- Communications Skills
- Attention to Detail
- Computer Literacy (MS Word, MS Excel, MS Outlook)
- Administration Skills
- Planning, organising and coordination skills
- Clear criminal and credit record
