IRefer Team Manager

What will you do?

MiWay attributes its success to the quality of its management team in developing a world-class organization. To continue operating at our high standards, were seeking an Internal Account Team Leader in our iRefer department.

As the Internal Account Team Leader, you will manage relationships with all internal partners across Sales, Client Services, Claims and lead generation partners. You will also be expected to drive and manage lead generation and report across all internal departments.

Our ideal candidate will have a passion for helping others and delivering exceptional service to our internal stakeholders.

Minimum Experience

Minimum 3 years experience in financial services

Minimum 3 Years Experience Working With Various Business Partners

Minimum 3 years experience in a sales environment

Minimum Qualification

Grade 12/Standard 10/NQF4

Responsibilities

Identify and initiate contact with new key stakeholders across the business at various levels.

Manage and implement reporting of referrals and sales per department

Manage inquiries and requests from various internal stakeholders Report and manage incentive payments on successful referrals

Objectives for the role

Prospecting to identify high-impact solutions to drive iRefer referrals.

Be the main point of contact in all matters relating to iRefer

Build and strengthen internal relationships to achieve referrals Drive incentive initiatives in specific departments according to budget and sales targets

Monitor sales and work with internal stakeholders to develop strategic plans to ensure KPIs are being met

Develop a thorough understanding of the departments business to identify opportunities for growth

Knowledge And Skills

Drive leads and service targets

Coaching, quality and compliance

Reporting and communication

Management of employees

Personal Attributes

Decision quality - Contributing independently

Interpersonal savvy - Contributing independently

Plans and aligns - Contributing independently

Directs work - Contributing independently

Build a successful career with us

Were all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation